Privacy Policy

Last Updated: March 2026

At Fresh Yard Co. ("we," "us," or "our"), respecting your privacy is just as important to us as keeping your yard clean. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (freshyardco.net) or use our pet waste removal services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, sign up for service, or contact us. This may include:

  • Personal Information: Name, email address, phone number, and billing/property address.
  • Property Information: Approximate yard size, number of dogs, and specific gate/access instructions.
  • Payment Information: Credit card or bank details processed securely through our third-party payment processor (Stripe). We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use your data to:

  • Process your quotes and establish your service account.
  • Communicate with you regarding service schedules, weather delays, and billing.
  • Send "On our way" and "Job completed" notifications.
  • Improve our route density and service area planning.

3. SMS & Text Messaging Policy

By providing your phone number and opting in through our quote form or account registration, you consent to receive SMS text messages from Fresh Yard Co. related to your service schedule, gate access, account updates, and occasional service promotions.

  • Message and data rates may apply.
  • Message frequency varies based on your service schedule.
  • To Opt-Out: You can cancel the SMS service at any time. Simply reply "STOP" to any message you receive from us. Upon receiving your request, we will send one final message confirming your opt-out.
  • For Help: If you experience issues with the messaging program, reply "HELP" for more assistance, or contact us directly.

Crucial Data Sharing Disclosure:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., GoHighLevel for CRM/communications, Stripe for payment processing). These parties are obligated to keep your information confidential.
  • Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fresh Yard Co.
Lincoln, NE
Phone: (402) 418-2673
Email: [email protected]